Faulty equipment is not due to your negligence, and you will not have to pay the false alarm fine unless you fail to have it repaired. Have your alarm company repair the equipment (providing us with the paperwork within the time limits listed in the alarm ordinance) and we will adjust the fines so you do not have to pay.
Equipment will also require tweaking sometimes. Your alarm should not go off just because a locked door was rattled; this is a repair issue. Building structure and environmental problems, antiquated equipment and the misapplication of equipment are just a few examples of situations that can cause false alarms.